Microsoft - Program Manager Intern
Improving Product Performance and User Experience Through Data-Driven Solutions
During my summer 2022 internship at Microsoft, I contributed to improving the user experience and reliability of the Microsoft Edge browser. I collaborated with cross-functional teams to identify pain points, design UI enhancements, and perform data-driven failure analysis, helping the team make informed improvements for millions of users.
Key Contributions
- Designed and implemented UI enhancements that increased user engagement and retention.
- Performed failure analysis using KQL and telemetry to optimize system performance.
- Collaborated with engineering and design teams to translate user needs into actionable improvements.
- Gained experience integrating product strategy with hands-on technical solutions.
Technologies & Tools
UI/UX DesignData AnalysisKQLCross-functional CollaborationProblem Solving