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Microsoft - Program Manager Intern

Improving Product Performance and User Experience Through Data-Driven Solutions

During my summer 2022 internship at Microsoft, I contributed to improving the user experience and reliability of the Microsoft Edge browser. I collaborated with cross-functional teams to identify pain points, design UI enhancements, and perform data-driven failure analysis, helping the team make informed improvements for millions of users.

Key Contributions

  • Designed and implemented UI enhancements that increased user engagement and retention.
  • Performed failure analysis using KQL and telemetry to optimize system performance.
  • Collaborated with engineering and design teams to translate user needs into actionable improvements.
  • Gained experience integrating product strategy with hands-on technical solutions.

Technologies & Tools

UI/UX DesignData AnalysisKQLCross-functional CollaborationProblem Solving