Microsoft – Program Manager Intern

05/2022 – 08/2022 | Redmond, WA

During my internship with Microsoft, I contributed to improving the user experience and reliability of a major product, working closely with cross-functional teams to identify pain points and implement solutions.

Key Contributions

  • Designed and implemented UI enhancements that improved user engagement and retention metrics.
  • Conducted data-driven failure analysis using advanced query techniques to troubleshoot and optimize system performance.
  • Collaborated with engineering and design teams to ensure improvements aligned with product strategy.
  • Gained experience translating user needs into actionable improvements within a high-performing technical team.

Technologies & Tools

UI/UX DesignData AnalysisKQLCross-functional CollaborationProblem Solving